Monday – Friday
10:00 AM – 7:00 PM
Online, telephone, and in-person support are available by appointment.
Please note By My Side is not a crisis counselling service. If you are in a crisis, please contact Lifeline at 13 11 14 or Suicide Call Back Service 24/7 on 1300 659 467.
Why don’t some people seem to understand the depth of my pain?
Losing my pet has been devastating. The bond we shared cannot be described in words. I feel so empty and sad. So, why don’t some people seem to understand the depth of my pain? There are certain losses in which an individual’s grief goes unrecognized and unacknowledged, a phenomenon that has been coined disenfranchised grief […]